Help us protect your account by reporting any suspicious activity immediately.
Common Fraud Scenarios
What should I do if I notice unauthorized transactions?
Immediately contact our fraud department through this form or call our hotline. We'll freeze your account to prevent further unauthorized transactions and begin an investigation.
How do I protect myself from fraud?
Never share your PIN or passwords, enable two-factor authentication, regularly monitor your account activity, and be cautious of phishing attempts. Always verify the authenticity of any communication claiming to be from the bank.
What happens after I report fraud?
Our fraud team will immediately investigate your report. You'll receive a case number and regular updates on the investigation. If necessary, we'll work with you to restore any lost funds and implement additional security measures.