Privacy Policy

Last updated: March 15, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, address, phone number, email)
  • Financial information (account numbers, transaction history)
  • Government-issued identification
  • Employment information
  • Device and usage information

2. How We Use Your Information

We use the collected information for:

  • Processing your transactions
  • Providing customer support
  • Detecting and preventing fraud
  • Complying with legal obligations
  • Improving our services

3. Information Sharing

We may share your information with:

  • Service providers and business partners
  • Legal authorities when required by law
  • Credit reporting agencies
  • Other financial institutions for transaction processing

4. Data Security

We implement robust security measures to protect your information:

  • Encryption of sensitive data
  • Regular security audits
  • Access controls and authentication
  • Secure data storage and transmission

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • File a complaint

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website usage
  • Enhance security
  • Improve user experience

7. Contact Us

For privacy-related inquiries, contact us at:

  • Email: privacy@bancodepablo.com
  • Phone: 1-800-BDP-PRIV
  • Address: Privacy Office, Banco de Pablo, 123 Financial District, Manila, Philippines